Managed Financial Services

EXPERIENCE THE POWER OF SEAMLESS TRANSACTIONS

EXPERIENCE SEAMLESS TRANSACTIONS WITH MANAGED FINANCIAL SERVICES

Mahindra Comviva’s managed financial services enables analysis of data that is captured in form of billions of financial transactions through mobile networks.

RICH CUSTOMER INSIGHTS

Today’s competitive landscape demands operators understand customer behavior for future up selling and cross selling. Enhanced usage by existing customers while acquiring new ones is a priority for every operator today.

Mahindra Comviva’s managed financial services portfolio places special emphasis on managing mobile-based financial services to address the complex operating model of mobile finance stakeholders and ensure that analytics solutions are utilized to understand customer behavior for future up selling and cross selling.

KEY DIFFERENTIATORS

A mature mobile financial product portfolio

Leadership in E2E Managed VAS services

End to End service monitoring to deliver defined and measurable service SLAs

Business Intelligence

Float and agent transaction Analysis

Automated Reporting

BUSINESS OPERATIONS

 

By leveraging over 15 years of experience in the VAS and utility services industries, Mahindra Comviva addresses the growing mobile financial services market by providing a secure services infrastructure. The company also brings a mature mobile financial product portfolio to the table for customers.

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TECHNICAL OPERATIONS

 

Improved service delivery and service availability helps improve overall penetration of financial services. Single-point expert service responsibility would drive uptimes and better service deliveries which in turn improves service revenue through an increasing number of transactions.

WHY MAHINDRA COMVIVA ?

Year on year, every year, Mahindra Comviva has been recognized for excellence and innovation by some of the top agencies in the business; a feat that stands as a testament to our domain knowledge, business approach and technological excellence.

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  • Strong VAS domain expertise with over 15 years of experience in multi-technology, multi-vendor VAS environments and a global track record of deploying solutions in over 120 networks
  • Managing operations for over 150 VAS services for 35 operators globally
  • Helps achieve up to 20 per cent savings in overall capex investments
  • Helps optimize data center operational costs up to 25 per cent
  • Speeds up time to market the services by up to 50 per cent
  • Helps to reduce CSD Service Request volume by approximately 50 per cent
  • Global VAS Operations Center for service monitoring and uptime
Mahindra Comviva serving 90 countries across the world
  • 2014
    • Meffys Awards 2014
    • Aegis Graham Bell Awards 2014
    • Frost & Sullivan 12th Annual 2014 India ICT Awards”
    • Global Telecoms Business Innovation Awards 2014
  • 2013
    • Meffys 2013 Awards
    • AfricaCom Awards 2013
    • Aegis Graham Bell Award 2013”
    • Global Telecoms Business Innovation Awards 2013
    • GSMA Global Mobile Awards 2013
  • 2012
    • Zimbabwe ICT Achievers Awards 2012
    • Golden Peacock Award 2012
    • Aegis Gram Bell Awards 2012”
    • World Communication Awards 2012
    • HR Leadership Award 2012
    • Asia Communications Awards 2012
  • 2011
    • Golden Peacock Award for Innovation 2011
    • Distinguished Fellow Award 2011
    • mBillionth Award South Asia 2011”
    • Aegis Gram Bell Awards 2011
    • Asia Communication Awards 2011
    • 5th CMAI National Telecom Awards 2011
    • Total Telecom’s World Vendor Awards 2011
    • Golden Peacock Innovation Award 2011
  • 2010
    • AfricaCOM Awards 2010
    • Frost & Sullivan Awards 2010
    • mBillionth South Asia Awards 2010”
    • Mobile Messaging Congress 2010
    • INFOCOM CMAI National Telecom Award 2010
    • Total Telecom’s World Vendor Awards 2010
    • GSMA Global Mobile Awards 2010
    • Golden Peacock Award for Innovation 2010
  • 2009
    • Deloitte Technology Asia Fast 500 2009
    • AfricaCOM Awards 2009
    • Golden Peacock Award for Innovation 2009”
    • Golden Peacock Award for Innovation 2009
    • GSMA’s Mobile Money for the Unbanked Initiative
    • GSMA Global Mobile Awards 2009
  • 2008
    • Golden Peacock Award for Innovation 2008
    • GSMA Mobile Asia Congress Awards 2008
    • AfricaCOM Awards 2008”
    • Deloitte Technology 2008