PreTUPS™ pushes the immensely popular prepaid model to it’s full potential, giving service providers a highly evolved and complete prepaid account management solution.


In a hypercompetitive and rapidly changing marketplace, Mahindra Comviva’s PreTUPS™ allows you to sense, shape and control your prepaid business. As an evolved electronic recharge platform and a proven prepaid account management solution, it helps you diversify your prepaid portfolio, shrink your go-to-market time and achieve your growing business targets.


PreTUPS™ enables you to automate operational workflows in sales, distribution, inventory and pricing. Now you can predictively manage the demands of your varied customer segments and become more responsive to new opportunities. For developing markets, it enables electronic recharge distribution and an innovative sales channel for VAS offerings. For developed markets, it gives the ability to deploy self-service recharge. PreTUPS™ gives you the power to harness the full potential of prepaid while creating value for each subscriber.



More than 10 years experience in deploying prepaid solutions across growth markets.

High service availability, with an average 99.99% uptime across deployments.

Providing successful integration with all major IN platforms.

Nine replacements including Huawei, Seamless, Inswitch, Alcatel amongst others.

Prepaid Recharge Solutions



With PreTUPS™, you can take control of critical aspects of your prepaid business. Not only can you respond promptly to market demands but also improve customer relationship. Replete with a growing list of features, it enables you to manage:


Distribution network: Improved responsiveness means you can rapidly build and scale your distribution network, efficiently manage multiple channel hierarchies and reach out to newer markets.


Products: You can cater to the demands of a diversified customer-base by introducing new pricing propositions in a short time.


Inventory: Robust reporting capability allows you to align supply with demand, enabling you to manage your inventory better and eliminate outages at the point of sale.


Commissions and loyalty: You can offer performance-based commission and loyalty programs to improve channel member’s stickiness.




PreTUPS™ is built to deliver value across varied business scenarios. Whether it is an assisted electronic recharge via a retailer or a self-recharge via channels such as SMS/USSD, Web, ATM and kiosk – PreTUPS™ delivers reliable and consistent customer experience. It hands the full control over to customers by allowing self-recharge options such as automated and scheduled top-ups. It enables you to leap beyond traditional airtime transactions to offer value added service such as P2P airtime transfer, bill payments, SOS credit, top-me-up, social media recharge, private recharge, gift recharge, carrier billing, VAS retailing and much more.




Going beyond enabling electronic recharge, PreTUPS™ also enhances the delivery and distribution of traditional voucher-based products. PreTUPS™ allows you to extend your service reach with robust mechanisms for managing physical vouchers – including the generation of voucher pins, activation, distribution, tracking and voucher reporting.


The solution allows you to have full control over the process at each step and stay completely informed about the performance of your traditional voucher based products.





For greater customer centricity, PreTUPS™ provides apps for both retailers and subscribers. The Retailer app enables retailers to manage their business more effectively, with intuitive interfaces for recharge and bill payments, stock management, electronic voucher management, self-service management and transaction reports.


The Subscriber app acts as a one-stop solution for multiple recharge and airtime transfer services including self recharge, private recharge, SoS recharge, payment and card management services, buddy management and more.

At Mahindra Comviva, we have always focused on delivering greater value to our customers through innovation and excellence. It is precisely this focus that has led us to continuously enhance our products and bring you the new improved product versions at regular intervals. While we introduce efficient and functionally-richer new product versions, at the same time we phase out the older product versions to ensure that you deliver the best service to your customers.

With release of PreTUPS™ 6.4.X, we are phasing out support for all older versions prior to 6.1.X. End of support is declared for the following versions with immediate effect:

Version GA Release Year End of Support Date
4.2.X Year 2002 31st October, 2016*
5.1.X Year 2004 31st October, 2016*
5.2.X Year 2005 31st October, 2016*
5.4.X Year 2005 31st October, 2016*
5.5.X Year 2008 31st October, 2016*
5.5.1 August,2010 31st October, 2016*
5.6.X September,2011 31st October, 2016*
5.7.X January,2012 31st October, 2016*
6.0.X August,2012 31st October, 2016*
6.1.X October,2013 31st October, 2017
6.2.X June,2014 31st October, 2018
6.3.X December,2014 30th April, 2018
6.3.1 February,2015 30th April, 2019
6.3.2 February,2015 30th April, 2019
6.3.3 September,2015 31st October, 2019
6.4.X February,2016 30th April, 2020

* For versions which were released in or before 2012, their support date has been extended to 31st October, 2016

We are committed to deliver a seamless migration and world-class support to all our clients. Therefore, we frequently engage with our clients to develop a plan for migration to the latest version and end of support for the older version.

Please contact your local sales representative if you require any future information on our End of Support policy.


Year on year, every year, Mahindra Comviva has been recognized for excellence and innovation by some of the top agencies in the business; a feat that stands as a testament to our domain knowledge, business approach and technological excellence.

  • Right ecosystem of partnerships and alliances
  • Deep industry expertise
  • Cross-industry mobile experience
  • Knowledge of country specific regulations
  • Flexible commercial models with shared risks
  • End-to-end technical and business operations support
Mahindra Comviva serving 90 countries across the world
  • 2016
    • TMCnet Tech Culture Awards 2016
    • Smart Card & Payments Awards 2016
    • GTB Innovation Awards 2016
    • Kalahari Awards 2016
  • 2015
    • Aegis Graham Bell Awards 2015
    • Award 2015
    • Kalahari Awards 2015
    • Future Digital Awards 2015
    • M2Payments Latam Awards 2015
  • 2014
    • Meffys Awards 2014
    • Aegis Graham Bell Awards 2014
    • Frost & Sullivan 12th Annual 2014 India ICT Awards”
    • Global Telecoms Business Innovation Awards 2014
  • 2013
    • Meffys 2013 Awards
    • AfricaCom Awards 2013
    • Aegis Graham Bell Award 2013”
    • Global Telecoms Business Innovation Awards 2013
    • GSMA Global Mobile Awards 2013
  • 2012
    • Zimbabwe ICT Achievers Awards 2012
    • Golden Peacock Award 2012
    • Aegis Gram Bell Awards 2012”
    • World Communication Awards 2012
    • HR Leadership Award 2012
    • Asia Communications Awards 2012
  • 2011
    • Golden Peacock Award for Innovation 2011
    • Distinguished Fellow Award 2011
    • mBillionth Award South Asia 2011”
    • Aegis Gram Bell Awards 2011
    • Asia Communication Awards 2011
    • 5th CMAI National Telecom Awards 2011
    • Total Telecom’s World Vendor Awards 2011
    • Golden Peacock Innovation Award 2011
  • 2010
    • AfricaCOM Awards 2010
    • Frost & Sullivan Awards 2010
    • mBillionth South Asia Awards 2010”
    • Mobile Messaging Congress 2010
    • INFOCOM CMAI National Telecom Award 2010
    • Total Telecom’s World Vendor Awards 2010
    • GSMA Global Mobile Awards 2010
    • Golden Peacock Award for Innovation 2010
  • 2009
    • Deloitte Technology Asia Fast 500 2009
    • AfricaCOM Awards 2009
    • Golden Peacock Award for Innovation 2009”
    • Golden Peacock Award for Innovation 2009
    • GSMA’s Mobile Money for the Unbanked Initiative
    • GSMA Global Mobile Awards 2009
  • 2008
    • Golden Peacock Award for Innovation 2008
    • GSMA Mobile Asia Congress Awards 2008
    • AfricaCOM Awards 2008”
    • Deloitte Technology 2008