For an operator, creating a winning strategy requires collaboration with ecosystem partners, insight into consumer behavior and preferences and the ability to design, deliver, manage and refine winning service propositions and promotions. Mahindra Comviva is adept at managing the entire digital services supply chain-from content on-boarding to service management.

Benefits

Seamless on-boarding of over-the-top players on multiple operators

Bundled services and dynamic charging capability

Support for a multi-operator ecosystem

Plan flexibility and on-demand service delivery

Unique Selling Proposition

Creates a Vibrant Ecosystem
Mahindra Comviva manages the end-to-end service ecosystem including services procurement, programming and discovery, usage reports and analysis and overall service operations management.
Arrests Revenue Leakage
By efficiently handling financial settlements across the value chain, Mahindra Comviva enables improved reconciliation, billing transparency and single point charging, and reducing revenue leakage.
Enhances User Engagement
Mahindra Comviva’s portfolio creates multiple storefronts (in the form of USSD, SMS, IVR, WAP, the web and applications) that offer personalized content and applications. With this, operators are able to deliver highly personal and rich customer engagement.
Enhances Customer Experience
End-to-end management of services is divested, thus, operators are able to focus on customer requirements. In addition, customer insights are leveraged to provide a differentiated quality of service experience at a segment and individual customer level.

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Digital Services Management
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Digital Services Management

What is the future of VAS Business Aggregation
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What is the future of VAS Business Aggregation

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