MobiLytix™ Winback Solution

ACTIVATE REVENUES FROM INACTIVE CUSTOMERS

MANAGE CHURN TO MAXIMIZE REVENUES

Mahindra Comviva’s MobiLytix™ Winback Solution enables operators to generate higher revenue by converting a dormant customer base into an active one across the network.

REGAINING LOST REVENUE OPPORTUNITIES FROM INACTIVE SUBSCRIBERS

Reducing dormant base and enhancing customer engagement is at the top of every operator’s to-do list today. In comparison to standard re-activate solutions, Mahindra Comviva’s MobiLytix™ Winback Solution helps in tracking sleeping/inactive base in real-time, thereby improving reach rate and minimizing message delivery timelines which are the essential foundations to maximize conversions.

The network listener methodology enables marketers to tap into network events to identify the right moment to deliver relevant offers in real-time. Dormant subscribers, for instance receive an offer the moment they latch on their mobile device; thus improving responsiveness and revenue generating activities among them.

KEY DIFFERENTIATORS

Real-time tracking capabilities allows marketers to take proactive actions to make positive interventions to preempt activity drop and improve revenues

Saves precious marketing dollars with more targeted campaigns

The system has the unique capability to reach out to lapsed customers -- the instant an inactive customer powers on the SIM, assuring higher reach and conversion

Proactive recovery of potential lost subscribers enables positive word of mouth and strengthens the brand value

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WHY MAHINDRA COMVIVA ?

Year on year, every year, Mahindra Comviva has been recognized for excellence and innovation by some of the top agencies in the business; a feat that stands as a testament to our domain knowledge, business approach and technological excellence.

  • Over 15 years of industry expertise
  • Deep experience of delivering solutions to 110 MNOs in 90 countries
  • Flexible business rules and models
  • Expertise in business analytics and processes
  • Brings essential tools, people and processes to the table to support the implementation and day to- day management of operations
  • Deep understanding of the telecoms environment and customer behaviour
Mahindra Comviva serving 90 countries across the world
  • 2016
    • TMCnet Tech Culture Awards 2016
    • Smart Card & Payments Awards 2016
    • GTB Innovation Awards 2016
    • Kalahari Awards 2016
  • 2015
    • Telecoms.com Award 2015
    • Kalahari Awards 2015
    • Future Digital Awards 2015
    • M2Payments Latam Awards 2015
  • 2014
    • Meffys Awards 2014
    • Aegis Graham Bell Awards 2014
    • Frost & Sullivan 12th Annual 2014 India ICT Awards”
    • Global Telecoms Business Innovation Awards 2014
  • 2013
    • Meffys 2013 Awards
    • AfricaCom Awards 2013
    • Aegis Graham Bell Award 2013”
    • Global Telecoms Business Innovation Awards 2013
    • GSMA Global Mobile Awards 2013
  • 2012
    • Zimbabwe ICT Achievers Awards 2012
    • Golden Peacock Award 2012
    • Aegis Gram Bell Awards 2012”
    • World Communication Awards 2012
    • HR Leadership Award 2012
    • Asia Communications Awards 2012
  • 2011
    • Golden Peacock Award for Innovation 2011
    • Distinguished Fellow Award 2011
    • mBillionth Award South Asia 2011”
    • Aegis Gram Bell Awards 2011
    • Asia Communication Awards 2011
    • 5th CMAI National Telecom Awards 2011
    • Total Telecom’s World Vendor Awards 2011
    • Golden Peacock Innovation Award 2011
  • 2010
    • AfricaCOM Awards 2010
    • Frost & Sullivan Awards 2010
    • mBillionth South Asia Awards 2010”
    • Mobile Messaging Congress 2010
    • INFOCOM CMAI National Telecom Award 2010
    • Total Telecom’s World Vendor Awards 2010
    • GSMA Global Mobile Awards 2010
    • Golden Peacock Award for Innovation 2010
  • 2009
    • Deloitte Technology Asia Fast 500 2009
    • AfricaCOM Awards 2009
    • Golden Peacock Award for Innovation 2009”
    • Golden Peacock Award for Innovation 2009
    • GSMA’s Mobile Money for the Unbanked Initiative
    • GSMA Global Mobile Awards 2009
  • 2008
    • Golden Peacock Award for Innovation 2008
    • GSMA Mobile Asia Congress Awards 2008
    • AfricaCOM Awards 2008”
    • Deloitte Technology 2008