MobiLytix™ Next Best Offer

RECOMMENDING THE BEST PRODUCTS AND PLANS

EMPOWER CUSTOMERS TO EXPLORE, DISCOVER AND DECIDE ON THE ``BEST-FIT`` PRODUCTS AND PLANS

Mahindra Comviva’s MobiLytix Next Best Offer(NBO) arms operators with a system that predicts customer behavior, based on preferences and requirements. This in turn helps in formulating the best offers matching their profile.

ADDRESSING DYNAMISM IN CUSTOMER BEHAVIOR TO ENABLE PERSONALIZED RECOMMENDATIONS IN REAL-TIME

Today’s customer ecosystem is evolving and changing rapidly . Marketers thus require to remain relevant in this context.

 

Mahindra Comviva’s MobiLytix Next Best Offer (NBO) captures a customer’s usage patterns and interactions in real-time. This is aimed at enabling operators to provide personalized recommendations for a compelling subscriber experience.

 

The solution recommends the best offer , based on the customer’s behavioral patterns. Equally important are the marketing activities surrounding the operator ecosystem ,enabling higher product and plan uptake.

KEY DIFFERENTIATORS

MobiLytix Next Best Offer(NBO) captures the customer’s usage patterns across different inbound and outbound channels including conventional or digital to fine tune the best offers

Identifies the preferences and purchasing behaviour of customers in real-time

Enables operators to promote personalized offers at the right time

Create compelling experience and generates long tail effect of “cold” plans/packs

Greater product adoptability enabling higher offer take rate as well as improvement in retention program

Enables operators to meet the business objectives including incremental sales, revenue and loyalty

WHY MAHINDRA COMVIVA ?

Year on year, every year, Mahindra Comviva has been recognized for excellence and innovation by some of the top agencies in the business; a feat that stands as a testament to our domain knowledge, business approach and technological excellence.

  • Over 15 years of industry expertise
  • Deep experience of delivering solutions to 110 MNOs in 90 countries
  • Flexible business rules and models
  • Expertise in business analytics and processes
  • Brings essential tools, people and processes to the table to support the implementation and day to- day management of operations
  • Deep understanding of the telecoms environment and customer behaviour
Mahindra Comviva serving 90 countries across the world
  • 2016
    • TMCnet Tech Culture Awards 2016
    • Smart Card & Payments Awards 2016
    • GTB Innovation Awards 2016
    • Kalahari Awards 2016
  • 2015
    • Aegis Graham Bell Awards 2015
    • Telecoms.com Award 2015
    • Kalahari Awards 2015
    • Future Digital Awards 2015
    • M2Payments Latam Awards 2015
  • 2014
    • Meffys Awards 2014
    • Aegis Graham Bell Awards 2014
    • Frost & Sullivan 12th Annual 2014 India ICT Awards”
    • Global Telecoms Business Innovation Awards 2014
  • 2013
    • Meffys 2013 Awards
    • AfricaCom Awards 2013
    • Aegis Graham Bell Award 2013”
    • Global Telecoms Business Innovation Awards 2013
    • GSMA Global Mobile Awards 2013
  • 2012
    • Zimbabwe ICT Achievers Awards 2012
    • Golden Peacock Award 2012
    • Aegis Gram Bell Awards 2012”
    • World Communication Awards 2012
    • HR Leadership Award 2012
    • Asia Communications Awards 2012
  • 2011
    • Golden Peacock Award for Innovation 2011
    • Distinguished Fellow Award 2011
    • mBillionth Award South Asia 2011”
    • Aegis Gram Bell Awards 2011
    • Asia Communication Awards 2011
    • 5th CMAI National Telecom Awards 2011
    • Total Telecom’s World Vendor Awards 2011
    • Golden Peacock Innovation Award 2011
  • 2010
    • AfricaCOM Awards 2010
    • Frost & Sullivan Awards 2010
    • mBillionth South Asia Awards 2010”
    • Mobile Messaging Congress 2010
    • INFOCOM CMAI National Telecom Award 2010
    • Total Telecom’s World Vendor Awards 2010
    • GSMA Global Mobile Awards 2010
    • Golden Peacock Award for Innovation 2010
  • 2009
    • Deloitte Technology Asia Fast 500 2009
    • AfricaCOM Awards 2009
    • Golden Peacock Award for Innovation 2009”
    • Golden Peacock Award for Innovation 2009
    • GSMA’s Mobile Money for the Unbanked Initiative
    • GSMA Global Mobile Awards 2009
  • 2008
    • Golden Peacock Award for Innovation 2008
    • GSMA Mobile Asia Congress Awards 2008
    • AfricaCOM Awards 2008”
    • Deloitte Technology 2008