In today’s intensely competitive market, operators are increasingly moving away from the traditional deployment of services and products market to all markets in one go. Mahindra Comviva’s MobiLytix™ Digital Care offering brings together the service providers, customers, partners and employee together on the same technology platform to exchange services and information through seamless transaction capabilities.

Benefits

Deepen customer engagement

Generate additional revenue

Faster time-to-revenue

Optimize costs

Unique Selling Proposition

Contextual Marketing

Real time offer promotion, based on the subscriber’s profile, geography and usage pattern.

A Mobile-focused Development Environment

The offering entails a client server-based platform for the development and distribution of digital products and services.

An Omni-Channel Experience

The offering integrates the customer journey across multiple channels. Moreover, this also includes various touch-points, while empowering the customer to progress through different channels seamlessly.

Advanced Diagnostics

The offering ensure instant resolution of subscriber complaints. This is carried out keeping in mind the overall experience.

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MobiLytix™ Digital Care
Flyer

MobiLytix™ Digital Care

What is Mobile self care
Videos

What is Mobile self care

Enhancing Customer Service
Case Study

Enhancing Customer Service

Mahindra Comviva’s MobiLytix™ Campaign Management offering was deployed by a UK-based mobile phone retailer. The offering enabled the company to improve and enhance customer engagement. This was achieved via modules such as threshold alerts, reminders, bill management, etc.

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