In today’s intensely competitive market, operators are increasingly moving away from the traditional deployment of services and products market to all markets in one go. Mahindra Comviva’s MobiLytix™ Digital Care offering brings together the service providers, customers, partners and employee together on the same technology platform to exchange services and information through seamless transaction capabilities.
Deepen customer engagement
Generate additional revenue
Unique Selling Proposition
Real time offer promotion, based on the subscriber’s profile, geography and usage pattern.
A Mobile-focused Development Environment
The offering entails a client server-based platform for the development and distribution of digital products and services.
An Omni-Channel Experience
The offering integrates the customer journey across multiple channels. Moreover, this also includes various touch-points, while empowering the customer to progress through different channels seamlessly.
The offering ensure instant resolution of subscriber complaints. This is carried out keeping in mind the overall experience.