Business Consulting

ENSURING CUSTOMER DELIGHT

ENABLING A 360 DEGREE VIEW OF A CLIENT’S BUSINESS CHALLENGES

Mahindra Comviva’s business consultancy services help in achieving sustainable revenue growth by identifying actionable insights from analysis of data and improving operational efficiency.

DRIVE BUSINESS EFFICIENCY THROUGH OUR EXPERTISE

Operators today face a plethora of challenges , which, if not addressed, are likely to adversely impact their ability to achieve sustainable efficiency and improve their overall operations.
In this context, Mahindra Comviva’s Business Consultancy services share best practices accumulated over a decade of experience with the world’s leading operators, and enable our customers to maximize return on investment (ROI), improve business efficiency and get access to industry-leading domain expertise that may not be available internally.

KEY DIFFERENTIATORS

Work towards formulation, conceptualization and implementation of various types of relevant campaigns, thereby enabling higher subscriber uptake

Developing the right marketing plan/strategy and managing business expectations

Identifying actionable insights

Analyzing and sharing transparent, unbiased and reliable support across the campaign’s lifecycle

Planning, implementing, monitoring and developing course correction in order to maximize output

Provide cutting edge expertise on Consumer value management and in turn generating higher revenues for the service provider

OBJECTIVES OF BUSINESS CONSULTING

Mahindra Conviva’s business consultant will help in driving business efficiency through various global models and techniques to deliver campaign effectiveness. This is further aimed at enhancing usage, reducing churn, provide competition mapping and market and workforce analysis.

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REPORTING & ALARM MECHANISM

Our business consultant will measure all these parameters, in order to keep a track of the relevant KPIs. An alarm mechanism will be available to monitor and report any fluctuations in the key business deliverables.

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WHY MAHINDRA COMVIVA ?

Year on year, every year, Mahindra Comviva has been recognized for excellence and innovation by some of the top agencies in the business; a feat that stands as a testament to our domain knowledge, business approach and technological excellence.

  • Over 15 years of industry expertise
  • Deep experience of delivering solutions to 110 MNOs in 90 countries
  • Flexible business rules and models
  • Expertise in business analytics and processes
  • Brings essential tools, people and processes to the table to support the implementation and day to- day management of operations
  • Deep understanding of the telecoms environment and customer behaviour
Mahindra Comviva serving 90 countries across the world
  • 2016
    • TMCnet Tech Culture Awards 2016
    • Smart Card & Payments Awards 2016
    • GTB Innovation Awards 2016
    • Kalahari Awards 2016
  • 2015
    • Telecoms.com Award 2015
    • Kalahari Awards 2015
    • Future Digital Awards 2015
    • M2Payments Latam Awards 2015
  • 2014
    • Meffys Awards 2014
    • Aegis Graham Bell Awards 2014
    • Frost & Sullivan 12th Annual 2014 India ICT Awards”
    • Global Telecoms Business Innovation Awards 2014
  • 2013
    • Meffys 2013 Awards
    • AfricaCom Awards 2013
    • Aegis Graham Bell Award 2013”
    • Global Telecoms Business Innovation Awards 2013
    • GSMA Global Mobile Awards 2013
  • 2012
    • Zimbabwe ICT Achievers Awards 2012
    • Golden Peacock Award 2012
    • Aegis Gram Bell Awards 2012”
    • World Communication Awards 2012
    • HR Leadership Award 2012
    • Asia Communications Awards 2012
  • 2011
    • Golden Peacock Award for Innovation 2011
    • Distinguished Fellow Award 2011
    • mBillionth Award South Asia 2011”
    • Aegis Gram Bell Awards 2011
    • Asia Communication Awards 2011
    • 5th CMAI National Telecom Awards 2011
    • Total Telecom’s World Vendor Awards 2011
    • Golden Peacock Innovation Award 2011
  • 2010
    • AfricaCOM Awards 2010
    • Frost & Sullivan Awards 2010
    • mBillionth South Asia Awards 2010”
    • Mobile Messaging Congress 2010
    • INFOCOM CMAI National Telecom Award 2010
    • Total Telecom’s World Vendor Awards 2010
    • GSMA Global Mobile Awards 2010
    • Golden Peacock Award for Innovation 2010
  • 2009
    • Deloitte Technology Asia Fast 500 2009
    • AfricaCOM Awards 2009
    • Golden Peacock Award for Innovation 2009”
    • Golden Peacock Award for Innovation 2009
    • GSMA’s Mobile Money for the Unbanked Initiative
    • GSMA Global Mobile Awards 2009
  • 2008
    • Golden Peacock Award for Innovation 2008
    • GSMA Mobile Asia Congress Awards 2008
    • AfricaCOM Awards 2008”
    • Deloitte Technology 2008