MAINTAIN UNIFORMITY WITH BUSINESS SUPPORT SERVICES
Mahindra Comviva’s iPACS – convergent telecom OSS/BSS suite enables operator to roll-out multiple products with ease, thereby reducing operational overheads.
UNLOCK THE VALUE OF A CONVERGED PORTFOLIO
iPACS Unified CRM
Next-generation telecom companies require a unified product portfolio to support their business and customer management requirements.
Mahindra Comviva’s iPACS –telecom OSS/BSS suite enables operators to reuse the existing flow of business and rules pertaining to acquisition, to facilitate faster product and LOB roll-out. Moreover, maintaining IT uniformity for easier business administration and customer management is ensured.
iPACS CRM supports urgent alarms and activities like mobile number portability port out, campaigns and other personal events and reminders. These can be used by the operator to improve a customer’s experience.
iPACS Convergent Billing and Mediation
For operators, deploying a single window solution for all billing requirements is an essential part of their business.
Mahindra Comviva’s iPACS Convergent billing solution enables the operator to replicate existing business rules and plans across various business lines for rapid roll outs and reduce overheads pertaining to re-verification. iPACS enables the operator to manage their product portfolios in a converged manner, spanning prepaid, post-paid and hybrid offerings.
iPACS Order Management and Provisioning
Enabling service provisioning and fulfillment functions as a differentiator for telecom operators. Mahindra Comviva’s iPACS Provisioning, with its step based request handling facility (including request collection, workflow and order execution) provides greater traceability for provisioning requests.
iPACS Provisioning offers intelligent capacity control that ensures the ecosystem and third party interfaces do not line up an excessive number of provisioning-related activities. iPACS also aids faster rollout of transformation deployments.
iPACS Smart Inventory Management
A solution designed to cater to all requirements pertaining to dynamic inventory management is the need of the hour for telecom operators today.
Mahindra Comviva’s iPACS supports the inventory lifecycle, from primary sourcing to when the inventory is sold, along with bundled services. iPACS smart Inventory provides a complete view of the inventory available in an operator’s warehouse and in a dealer’s stocks. With advanced features such as inventory ageing, an operator can divide the old inventory payout amongst dealers and end- customers.
iPACS Roaming Billing
Managing the entire gamut of roaming services is a major challenge faced by telecom operators.
Mahindra Comviva’s iPACS Roaming billing (Roamflex) offers operators advanced tools to limit the amount a customer spending on roaming, thereby reducing account payables.