Mahindra Comviva’s Order Management cloud based platform permits the operator to rapidly deploy services. It seamlessly integrates distributed order management, order orchestration and intelligent inventory sourcing within the customer’s existing infrastructure.

Benefits

A centralized platform

99.99 per cent uptime

Supports both cloud and
on-premise deployments

Unique Selling Proposition

Order and
Fallout Manager
Enables order status tracking and bulk management for faster fulfilment. Allows editing of orders and initiating work items required to run daily operations.
Network Provisioning
Orchestration
The mechanism enables to configure the granularity of the order decomposition. This is to ensure that the existing legacy system or low level network provisioning orchestration can be easily implemented.
On-the-Fly
Order Changes
The system permits suspension and resuming of orders.
A One Order
Hub for All Customer
Touch-points
This feature permits the user to manage orders through dedicated domain components. It also permits servicing of all customer channels including retail, self-service, call centers, dealers, etc.

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Mid-size Operator

Order Management

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