Mahindra Comviva’s telecom operations support systems and business support system is a pre-integrated, extendable and convergent solution. It offers complete flexibility, and supports any network, payment method and delivery model ensuring faster time to market. Its modular structure enables an operator to choose from a bouquet of modules as per business requirements.
Converge product and service offerings
Optimize business processes, networks, IT systems and supply chains
Rapidly launch and monetize innovative services
Ensure control across entire sales order delivery process and channels
Unique Selling Proposition
Enhance Customer Experience with a 360 Degree View
The contact center agent module provides a 360 degree view of the customer. It is able to group all the key information on a single screen leading to faster response time.
Targeted Up sell/Cross sell
The solution's inbuilt usage analytics enablesthe operator to push targeted up sell and cross sell plans. these are aimed at increasing per subscriber subscriptions.
Uniform Customer Experience
The solution enables the operator to provide a single window for service portfolio management and payments.
Reduced Operational Overheads
A convergent end-to-end BSS stack enables the operator tomanage the entire functionality suite through a single product.This eliminates the need for a multi-vendor controlled ecosystem.