From ensuring operational efficiency to improving profit margins, telecom operators today face a plethora of challenges. Moreover, the telecom space itself is moving towards service virtualization, specialized testing and automation. This is largely to overcome the challenges entailed in offering a diversified service and product portfolio.

Mahindra Comviva’s Service Performance Insights Suite offers a wide range of testing and analytics solutions. These are designed to accommodate an operator’s requirement to enhance operational efficiency, improve profit margins and ensure service quality. By deploying a comprehensive testing methodology, the solution consists of pre-defined test suite fabricated with over 3,000 test cases.

The suite comprises of the following components:
– Service and Network Performance Insights
– Customer Experience Enhancement
– Roaming Revenue Enhancement
– Mobile Financial Services Enhancement
– The Internet of Things Testing

Benefits

Assured service uptime

Eliminates human errors

Reduced time-to-market

Support for real-time reporting

Adding Value to the Proposition

A One-stop Shop for Network
Testing Needs
The portfolio encompasses a mix of in-depth technical knowledge and test tools like to ensure optimum functioning.
Simulating Customer Experience
The tools housed in the suite simulate the customer's experience . In addition, appropriate thests are carried out periodically to identify potential challenges.
End-to-End Measurement
The offering enables end-to-end measurement of service SLAs and KPIs and identifies all issues in the network.
Advanced Diagnostics
The offering rapidly identifies and resolves errors in a shorter time frame.

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