From ensuring operational efficiency to improving profit margins, telecom operators today face a plethora of challenges. Moreover, the telecom space itself is moving towards service virtualization, specialized testing and automation. This is largely to overcome the challenges entailed in offering a diversified service and product portfolio.
Mahindra Comviva’s Service Performance Insights Suite offers a wide range of testing and analytics solutions. These are designed to accommodate an operator’s requirement to enhance operational efficiency, improve profit margins and ensure service quality. By deploying a comprehensive testing methodology, the solution consists of pre-defined test suite fabricated with over 3,000 test cases.
The suite comprises of the following components:
– Service and Network Performance Insights
– Customer Experience Enhancement
– Roaming Revenue Enhancement
– Mobile Financial Services Enhancement
– The Internet of Things Testing
Assured service uptime
Eliminates human errors
Support for real-time reporting