Today’s competitive landscape demands operators understand customer behavior for future up selling and cross selling. Enhanced usage by existing customers while acquiring new ones is a priority for every operator today. Mahindra Comviva’s managed financial services portfolio places special emphasis on managing mobile-based financial services to address the complex operating model of mobile finance stakeholders and ensure that analytics solutions are utilized to understand customer behavior for future up selling and cross selling.
End-to-end service monitoring to deliver defined and measurable service level agreements
Analysis of float and agent transactions
Automated reporting mechanism
Access to a mature mobile financial product portfolio