Today’s competitive landscape demands operators understand customer behavior for future up selling and cross selling. Enhanced usage by existing customers while acquiring new ones is a priority for every operator today. Mahindra Comviva’s managed financial services portfolio places special emphasis on managing mobile-based financial services to address the complex operating model of mobile finance stakeholders and ensure that analytics solutions are utilized to understand customer behavior for future up selling and cross selling.

Benefits

End-to-end service monitoring to deliver defined and measurable service level agreements

Analysis of float and agent transactions

Automated reporting mechanism

Access to a mature mobile financial product portfolio

Adding Value to the Proposition

Streamlines Business
Operations
By deploying managed financial services, customers are able to address the growing mobile financial services market. This is achieved by providing a secure services infrastructure.
Enhance Technical Expertise
Customers are able to improve service delivery and service availability. This helps to improve overall penetration of financial services.
Service Monitoring
The offering enables customers to track services in an end-to-end manner. This, in turn, helps to deliver defined and measurable service level agreements.
Performance Analysis
Customers can deploy business intelligence-based tools to analyse and generate automated network reports.

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