Corporate

Mobility solutions that transform lives

CORPORATE

Mobility solutions that transform lives

CORPORATE

For more than a decade, Mahindra Comviva has partnered with some of the world’s largest and fastest growing mobile service providers and financial institutions, offering mobility solutions that have accelerated revenue growth, enhanced customer loyalty and delivered greater cost efficiencies. Today, we have an established presence in more than 90 countries, providing over a billion mobile users access to our solutions globally. Our focus has always been on creating value for our partners and customers. We have achieved this through our portfolio of productized solutions that not only enhance the end-user’s mobile experience but also improve our partners’ business performance.
We have enabled this by deploying solutions that exploit legacy investments and have incorporated advanced technology, service delivery and management techniques into its application, platform and service offerings.

Our solutions also enable mobile service providers to build customer loyalty and extend customer lifetime on the network, driving revenue growth and improving profitability.

As a global leader in mobility solutions, Mahindra Comviva has helped and continues to transform the lives of over a billion people across the globe.

About Mahindra Comviva
Transforming lives across the world for more than a decade

Since 1999, Mahindra Comviva has rapidly transformed to being a global leader in providing mobility solutions – solutions that transform lives every day.

The past decade has seen drastic and dynamic changes across the mobile landscape. In the face of intense competition and diversified needs of a growing customer base, we have expanded our portfolio of productized solutions and services to serve mobile service providers across the globe. We have thus been able to help our partners optimize cost structures, create increased subscriber loyalty and accelerate revenue growth. We have established our presence across the world – in Asia, Africa, Europe, Middle East and Latin America. Our expertise in mobility solutions enables us to provide differentiated offerings across the globe and ensure timely delivery against commitments, regardless of the on-the-ground conditions.

Over the past 10 years, we have only grown from strength to strength. From merging with CellCloud Technologies in 2002 to acquiring Jataayu Software Limited, a leading player in the mobile Internet space, in 2007; from garnering investment from Sequoia Capital and Cisco Ventures in 2005 to being rebranded to Mahindra Comviva, with the acquisition of majority stake in the company by Tech Mahindra in 2013 – our constant evolution allows us to keep setting the wheels of change in motion.

Quality Processes

Mahindra Comviva focuses strongly on quality and strives to meet the expectations of its customers by delivering on-time, innovative and defect free products and solutions, developed using well-defined processes and the best available technology.

Mahindra Comviva has an elaborate Quality Oriented, Reliable, Unified System (QORUS), Quality Management System, for delivering defect free products and solutions. The QORUS enables us to provide our customers with:

  • Faster time-to-market products & solutions  by substantially reducing product development & support cycle times through streamlined systems integration and testing cycles, and enhanced development predictability and manageability.
  • Highly reliable products by deploying structured processes that constantly monitor quality throughout all stages of product development.
  • Enhanced adherence to customer specifications by providing clients with complete visibility into product lifecycle and engineering activities through the project.

 

Mahindra Comviva also considers the security of the information assets as one of the most important and critical needs of today’s business environment. Mahindra Comviva has a well designedand coherent set of security processes and systems, iSecure (as part of QORUS), to manage risks to its information assets, thus ensuring acceptable levels of information security. Mahindra Comviva maintains the confidentiality, integrity and availability of the information assets through the effective implementation of the identified controls.

 

Since inception, Mahindra Comviva has focused on creating sustainable value for its customers by offering world-class solutions. In its first year of operation, Mahindra Comviva (Comviva Technologies Ltd) became an ISO 9001:2000 company and thereafter, moved on to acquire ISO 9001:2008 certification by DNV. Subsequently, Mahindra Comviva (Comviva Technologies Ltd) implemented and received certification for the de-facto international standard for Information Security – ISO 27001:2005 by BVQI. In July 2012, Mahindra Comviva(Comviva Technologies Ltd) achieved another significant milestone by acquiring the TL 9000 certification – a Quality Management System (QMS) created by QuEST Forum to meet the quality requirements of the worldwide telecommunications industry. .

 

These certifications manifest Mahindra Comviva’s dominant focus on quality and drive for enhancing customer value & experience.

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