Our solutions also enable mobile service providers to build customer loyalty and extend customer lifetime on the network, driving revenue growth and improving profitability.
As a global leader in mobility solutions, Mahindra Comviva has helped and continues to transform the lives of over a billion people across the globe.
About Mahindra Comviva
Transforming lives across the world for more than a decade
The past decade has seen drastic and dynamic changes across the mobile landscape. In the face of intense competition and diversified needs of a growing customer base, we have expanded our portfolio of productized solutions and services to serve mobile service providers across the globe. We have thus been able to help our partners optimize cost structures, create increased subscriber loyalty and accelerate revenue growth. We have established our presence across the world – in Asia, Africa, Europe, Middle East and Latin America. Our expertise in mobility solutions enables us to provide differentiated offerings across the globe and ensure timely delivery against commitments, regardless of the on-the-ground conditions.
Mahindra Comviva has an elaborate Quality Oriented, Reliable, Unified System (QORUS), Quality Management System, for delivering defect free products and solutions. The QORUS enables us to provide our customers with:
- Faster time-to-market products & solutions by substantially reducing product development & support cycle times through streamlined systems integration and testing cycles, and enhanced development predictability and manageability.
- Highly reliable products by deploying structured processes that constantly monitor quality throughout all stages of product development.
- Enhanced adherence to customer specifications by providing clients with complete visibility into product lifecycle and engineering activities through the project.
Mahindra Comviva also considers the security of the information assets as one of the most important and critical needs of today’s business environment. Mahindra Comviva has a well designedand coherent set of security processes and systems, iSecure (as part of QORUS), to manage risks to its information assets, thus ensuring acceptable levels of information security. Mahindra Comviva maintains the confidentiality, integrity and availability of the information assets through the effective implementation of the identified controls.
Since inception, Mahindra Comviva has focused on creating sustainable value for its customers by offering world-class solutions. In its first year of operation, Mahindra Comviva (Comviva Technologies Ltd) became an ISO 9001:2000 company and thereafter, moved on to acquire ISO 9001:2008 certification by DNV. Subsequently, Mahindra Comviva (Comviva Technologies Ltd) implemented and received certification for the de-facto international standard for Information Security – ISO 27001:2005 by BVQI. In July 2012, Mahindra Comviva(Comviva Technologies Ltd) achieved another significant milestone by acquiring the TL 9000 certification – a Quality Management System (QMS) created by QuEST Forum to meet the quality requirements of the worldwide telecommunications industry. .
These certifications manifest Mahindra Comviva’s dominant focus on quality and drive for enhancing customer value & experience.